Skip to main content

User messages

A user can send a message to whole tenant admins. In fact, all members of the tenant admin team can reply to user.

Go to settings/Organizations settings and then click messages on the left menu. You should see the list of opened conversations.

Reply to message

If you receive a new message, the conversation will show you a notification with the count of unread messages. Click on conversation to open the message editor and reply to the user.

Close a conversation

To close a conversation, just click on the trash button of conversation on the left panel. It's possible to get closed messages on clicking load previous message button on the opened conversation.

Start a new conversation

Just select a user in the selector to start a new conversation.